Terms & Conditions

Last updated: December 2024

This website is operated by Problem Solver AI Technologies

1. Acceptance of Terms

By accessing and using Problem Solver ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Problem Solver provides AI-powered screenshot analysis for coding challenges, multiple-choice questions (MCQs), and technical interviews. Our service is designed to assist users in understanding and solving technical problems through advanced artificial intelligence.

3. Payment and Billing

3.1 Pricing Plans

  • Per Test: ₹500 per single analysis
  • 1 User Monthly: ₹1,999 per month for unlimited tests
  • 2 Users Monthly: ₹3,499 per month for 2 user accounts
  • 3 Users Monthly: ₹4,999 per month for 3 user accounts

3.2 Payment Terms

  • All payments are processed securely through verified payment gateways
  • Monthly subscriptions are billed in advance on a recurring basis
  • Per-test purchases are one-time payments
  • All prices are inclusive of applicable taxes

3.3 Free Trial

New users are eligible for a free trial limited to 3 AI analyses. Trial usage is tracked persistently and cannot be reset by reinstalling the application.

4. User Responsibilities

  • You must be at least 18 years old to use this service
  • You are responsible for maintaining the confidentiality of your account
  • You agree not to use the service for any illegal or unauthorized purpose
  • You will not attempt to reverse engineer or exploit the AI system
  • You will use the service in compliance with academic integrity policies where applicable

5. Intellectual Property

The Problem Solver service, including its AI algorithms, user interface, and documentation, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.

6. Privacy and Data Protection

Your privacy is important to us. Our data collection and usage practices are detailed in our Privacy Policy. By using our service, you consent to the collection and use of information as described in our Privacy Policy.

7. Service Availability

We strive to maintain 99% uptime but do not guarantee uninterrupted service. We may perform maintenance, updates, or experience technical difficulties that temporarily affect service availability.

8. Limitation of Liability

Problem Solver shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses resulting from your use of the service.

9. Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms. You may cancel your subscription at any time through our support channels.

10. Refund Policy

Refunds are governed by our separate Refund Policy. Please refer to the Refund Policy page for detailed information about refund eligibility and procedures.

11. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of courts in India.

13. Contact Information

For questions about these Terms & Conditions, please contact us through our Telegram support channel: https://t.me/+I8Hxtbre6m5mZmM1